Adair Charlene B. Murray Bruce A.
Break-Through Process Redesign : New Pathways to Customer Value - 1st ed. - New York American Management Association 1994 - 268 p.
0814451500
”TOTAL QUALITY MANAGEMENT / BENCHMARKING (MANAGEMENT)”
HD62.15 / A33B 1994
Break-Through Process Redesign : New Pathways to Customer Value - 1st ed. - New York American Management Association 1994 - 268 p.
0814451500
”TOTAL QUALITY MANAGEMENT / BENCHMARKING (MANAGEMENT)”
HD62.15 / A33B 1994
