Myers James H.
Measuring Customer Satisfaction : Hot Buttons and Other Measurement Issues - 1st ed. - Illinois American Marketing Association 1999 - 219 p.
0877572763
”CONSUMER SATISFACTION -- UNITED STATES -- EVALUATION / CUSTOMER SATISFACTION / MEASURING ATTRIBUTE”
HF5415.3 / M931m 1999
Measuring Customer Satisfaction : Hot Buttons and Other Measurement Issues - 1st ed. - Illinois American Marketing Association 1999 - 219 p.
0877572763
”CONSUMER SATISFACTION -- UNITED STATES -- EVALUATION / CUSTOMER SATISFACTION / MEASURING ATTRIBUTE”
HF5415.3 / M931m 1999
