Kaplan Robert S. Norton David P. The Strategy-Focused Organization : how balanced scorecard companies thrive in the new business environment - 1st ed. - Massachusetts Harvard Business Review Press 2001 - 400 p. ISBN: 9781578512508 Subjects--Topical Terms: ”STRATEGIC PLANNING / STRATEGIC ANALYSIS / STRATEGIC MANAGEMENT PROCESS” LC Class. No.: HD30.28 / K35S 2001