TY  - BOOK
AU  - Kaplan  Robert  S.
AU  - Norton  David  P.
TI  - The Balanced Scorecard: Translating Strategy into Action
SN  - 0875846513
AV  - HD56 K35T 1996
PY  - 1996///
CY  - America
PB  - The President and Fellows of Harvard College
KW  - ”INDUSTRIAL PRODUCTIVITY -- MEASUREMENT / STRATEGIC PLANNING / ORGANIZATIONAL EFFECTIVENESS -- EVALUATION”
N1  - Includes index
ER  -