The TQM Trilogy : Using ISO 9000 The Deming Prize and the Baldrige Award to Establish a System for Total Quality Management
- 1st ed.
- New York American Management Association 1994
- 228 p.
Includes bibliographical reference and index
0814451055
”TOTAL QUALITY MANAGEMENT / QUALITY CONTROL - STANDARDS / QUALITY CONTROL - STANDARDS / MALCOLM BALDRIGE NATIONAL QUALITY AWARD”