Geddes  Lindsay. <br/><br/>
Through the Customer  Eyes :  Improving Your Company s Results with the CORE Method 

 - 1st ed. 
 - New York  American Management Association  1993 
 - 244 p. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0814450709 
<br/><br/><label>Subjects--Topical Terms: </label><br/>”CUSTOMER SERVICE”
<br/><br/><label>LC Class. No.: </label>HF5415  / G43T 1993