TY  - BOOK
AU  - Geddes  Lindsay.
TI  - Through the Customer  Eyes: Improving Your Company s Results with the CORE Method
SN  - 0814450709
AV  - HF5415 G43T 1993
PY  - 1993///
CY  - New York
PB  - American Management Association
KW  - ”CUSTOMER SERVICE”
N1  - Includes index
ER  -