Goldenberg  Barton. <br/><br/>
CRM Automation 

 - 1st ed. 
 - New Jersey  Prentice Hall Ptr  2002 
 - 294 p. 
<br/><br/><label>ISBN: </label>013008851X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>”CUSTOMER RELATIONS -- MARKETING / CUSTOMER RELATIONS -- DATA PROCESSING / CRM BUSINESS”
<br/><br/><label>LC Class. No.: </label>HF5415.5  / G651C 2002