TY - BOOK AU - Carter Carla C. TI - Human Resources Management and the Total Quality Imperative SN - 0814450814 AV - HF5549 C2956H 1994 PY - 1994/// CY - New York PB - American Management Association KW - ”PERSONNEL MANAGEMENT / TOTAL QUALITY MANAGEMENT” N1 - Includes bibliographical References and index ER -