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Keeping Customers for Life

by Cannie Joan Koob | Caplin Donald.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: New York American Management Association 1991Availability: Items available for loan: Central Library Saint Louis College [Call number: HF5145.5 .C36K 1991] (1).

Through the Customer Eyes : Improving Your Company s Results with the CORE Method

by Geddes Lindsay.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: New York American Management Association 1993Availability: Items available for loan: Central Library Saint Louis College [Call number: HF5415 .G43T 1993] (2).

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