000 00544nam a2200169Ia 4500
008 200307s9999 xx 000 0 und d
020 _a0814451500
041 0 _aeng
050 4 _aHD62.15
_bA33B 1994
100 0 _aAdair Charlene B.
100 0 _aMurray Bruce A.
245 1 0 _aBreak-Through Process Redesign :
_bNew Pathways to Customer Value
250 _a1st ed.
260 _aNew York
_bAmerican Management Association
_c1994
300 _a268 p.
650 4 _a”TOTAL QUALITY MANAGEMENT / BENCHMARKING (MANAGEMENT)”
999 _c2692
_d2692