Service Management For Competitive Advantage
By: Fitzsimmons James A | Fitzsimmons Mona A | LeMone Priscilla
Material type:
TextPublisher: New York McGraw-Hill 1994Edition: 1st edDescription: 642 pISBN: 0070212171Subject(s): ”SERVICE INDUSTRIES -- MANAGEMENT / SERVICE ENTERPRISE / SERVICE QUALITY”LOC classification: HD9980.5 | F549S 1994
| Item type | Current location | Call number | Status | Date due | Barcode |
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General Book หนังสือทั่วไป
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SLC ชั้น 1 (ชั้นภาษาอังกฤษ) | HD9980.5 .F549S 1994 (Browse shelf) | Available | EN24298 |
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