The Service Quality Handbook
By: Scheuing Eberhard E Editor
Material type:
TextPublisher: New York New York 1993Edition: 1st edDescription: 550 pISBN: 0814401196Subject(s): ”DECISION - MAKING / MANAGEMENT”LOC classification: HF5415.5 | S467 1993
| Item type | Current location | Call number | Status | Date due | Barcode |
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General Book หนังสือทั่วไป
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SLC ชั้น 1 (ชั้นภาษาอังกฤษ) | HF5415.5 .S467 1993 (Browse shelf) | Available | EN15410 |
Includes bibliographical reference and index
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