The Service Quality Handbook
By: Scheuing Eberhard E Editor
Material type:
TextPublisher: New York New York 1993Edition: 1st edDescription: 550 pISBN: 0814401196Subject(s): ”DECISION - MAKING / MANAGEMENT”LOC classification: HF5415.5 | S467 1993
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General Book หนังสือทั่วไป
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SLC ชั้น 1 (ชั้นภาษาอังกฤษ) | HF5415.5 .S467 1993 (Browse shelf) | Available | EN15410 |
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| HF5415.5 .G651C 2002 CRM Automation | HF5415.5 .L68P 1994 Product Plus : How Product+Service = Competitive Advantage | HF5415.5 .M485S 2012 The Social Customer : how brands can use social CRM to acquire monetize and retain fans friends and followers | HF5415.5 .S467 1993 The Service Quality Handbook | HF5429 .G654T 1999 The Trade-off Myth Fact and Fiction about Jobs and the Enviornment | HF5429 .H329R 1997 Retail Management | HF5438 .F992F 2001 Fundamentals of Selling Customor for Life |
Includes bibliographical reference and index
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